Shipping Terms

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

In cases of high order volume or delays due to supplier availability, processing may take slightly longer. If there is a significant delay, we will contact you via email.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (within [Your Country]): 3–7 business days

  • International: 7–21 business days (depending on location)

Please note that delivery times may vary based on your location, shipping method selected, and courier service delays beyond our control.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information will be active within 24 hours.

If you do not receive tracking info within 48 hours of shipping confirmation, please contact us at restorehairnow@gmail.com.

Delivery Issues

If your order is delayed, lost, or damaged during shipping, please reach out to us at restorehairnow@gmail.com. We will work with the courier to resolve the issue as quickly as possible.

In the case of a lost shipment due to an incorrect address provided at checkout, we are not responsible for replacement or refund.

International Shipping

We currently offer international shipping to select countries. Shipping fees and delivery times vary based on destination.

Please be aware:

  • International orders may be subject to customs duties, taxes, and import fees.

  • These fees are the responsibility of the customer and are not included in the product or shipping cost.

  • We are not responsible for delays caused by customs processing.

Shipping Restrictions

Some products may be restricted from shipping to certain locations due to regulatory or logistical limitations. We will notify you at checkout if any items cannot be shipped to your address.

Order Changes

Once an order is placed, it cannot be modified or canceled after it has been processed. Please double-check your address and order details before submitting.

Contact Us

If you have any questions or concerns about your shipment, please email us at restorehairnow@gmail.com. We’re here to help.